tag:blogger.com,1999:blog-8998397202657385082.post6441192739289545311..comments2024-02-23T20:43:02.156+08:00Comments on Chin Up, Girl: TO RADIANT SKINIRINA TANhttp://www.blogger.com/profile/14397861139581303025noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-8998397202657385082.post-14578330098250284012016-11-18T18:29:53.496+08:002016-11-18T18:29:53.496+08:00Hi Val! This is Joyce Tan, Customer Relationship E...Hi Val! This is Joyce Tan, Customer Relationship Executive from Caring Skin. We sincerely apologies for the unpleasant experience you had. We hope you could get in touch with us at 9656 1334 to help us understand more about the situation.<br /><br />Once again, we apologies for the inconvenience caused. We will try our best to serve you better in future should there be an opportunity. Look forward to your reply. <br />Anonymoushttps://www.blogger.com/profile/17245030793032196456noreply@blogger.comtag:blogger.com,1999:blog-8998397202657385082.post-71095223580488640042016-11-17T22:57:00.572+08:002016-11-17T22:57:00.572+08:00Also, can I get the name of your beautician? Hmm, ...Also, can I get the name of your beautician? Hmm, this is RLY out of the ordinary!!! I hope you're feeling better :-(IRINA TANhttps://www.blogger.com/profile/14397861139581303025noreply@blogger.comtag:blogger.com,1999:blog-8998397202657385082.post-38435847035443696872016-11-17T22:52:18.185+08:002016-11-17T22:52:18.185+08:00Hey Val!! I'm gonna bounce this back to them. ...Hey Val!! I'm gonna bounce this back to them. So it'd be great if you can drop me an email, so that Caring Skin can get in touch with you. I'm sorry your experience was not a positive one. IRINA TANhttps://www.blogger.com/profile/14397861139581303025noreply@blogger.comtag:blogger.com,1999:blog-8998397202657385082.post-59121292552554020722016-11-14T21:40:37.081+08:002016-11-14T21:40:37.081+08:00Hi Irina, I've read your posts about Caring Sk...Hi Irina, I've read your posts about Caring Skin and I thought their service was really good as they seem to really care for their customers from your experience. But I have to say, I was really disappointed when I went for it myself. At first, I had my skin consultation and on top of the promotion price they had, the staff told me I had to add a hydrating booster and another booster that I can't remember. In the end, the price of that one time facial chalked up to a total of $316 ($140 for the facial and $88 each for the boosters). Even though she did let me know the price of the additional booster before the actual treatment, I thought ok since she said I needed it then I'll let her add it. But honestly I felt no difference before and after. As a student and the first time going for a facial, I didn't have enough courage to reject her for the additional boosters on top of the facial. I was only 18 and new to this. I went there thinking I'll only spend $140 but I ended up having to pay more than double the price. And that was not all. I saw that you mention that they would not hard sell any packages or whatnots and felt comforted by that fact as I didn't like it when people hard sell me anything as I find it hard to reject them. But right after the treatment, I was brought back to the skin analysis room and she told me about the package for $1680 plus at half the usual price. She told me that I would require several sessions to see any effects - of which I think it's true because obviously one session won't make a huge difference. But I told her that I wanted to go back and think about it as its a hefty sum and I am only a student. But she said this to me: "This is a one time thing, if you come back next time to sign the package, I can only give you 75% off instead of 50%." At that point, I was already uncomfortable because I went there thinking that I won't face such a situation. In the end, I told her I don't have enough to pay upfront, thinking that it'll be a softer way of rejecting her. But instead, she asked me for the maximum amount I can pay first, any amount will do, even $100 will be fine. So I ended up spending a total of $550 there, which $316 was for my facial and the rest as a deposit for my package. But I never went back because of how uncomfortable they made me feel. I still have the remaining value there which they've told me I can top up to $280 for one more session. And furthermore, they did not tell me beforehand that my amount will expire in 6 months. So by now, my remaining $234 has gone down the drain, with me not being able to get it back nor spend it. After that encounter, I was afraid to go for any facials and also did not want to go back to the place where they actually attempted to hardsell a non working STUDENT to sign a package of more than $1680 and made her pay whatever amount she can just for a deposit. I've never felt so pressurised in my life and for me, a student who blew her $550 just because of a blog post, I feel like I need to write my opinion as well to let you know what my experience as a non sponsored customer is like. And I would like to add, they did not text me and ask how my skin was like after my facial and a blackout actually happened halfway through my facial there, neither was I given any massages like I was expecting to have. I was just overall extremely disappointed to face such a situation when what I read here was the total opposite of what I experienced there.Valhttps://www.blogger.com/profile/17312387382532871763noreply@blogger.com